Sameday
sameday.ai
AI phone answering and front-office platform for home services businesses that answers calls, books jobs, follows up with customers and syncs with field service software.
Overview
Sameday describes itself as an AI phone answering and front-office platform for home services businesses. The company says it answers calls, books jobs, follows up with customers and syncs with the software a business already uses.
Beyond inbound calls, the site describes outbound texts and calls for reactivation campaigns, estimate follow-ups, review requests and filling open schedule slots, along with rescheduling jobs and moving customers into earlier openings. Every call, text and booking is logged for review, and the company says sensitive actions such as sending a customer a discount are held for human approval.
Sameday also lists a phone system with call queues, ring groups, routing, seats and numbers, with options to port a number or keep the current carrier. Integrations named include ServiceTitan, Housecall Pro and FieldRoutes, and lead sources including Thumbtack, Google Local Services, Angi and Facebook.
Main capabilities
- Inbound call answering and job booking, including after hours
- Outbound texts and calls for follow-up and reactivation
- Phone system with queues, ring groups and routing
- Field service software and lead-source integrations
- Unified texting thread for calls, texts and bookings
- Call scoring for staff coaching
Who it's for
Sameday lists trades businesses including HVAC, plumbing, roofing, electrical, pest control, garage door, landscaping, locksmith, solar, window cleaning and commercial cleaning.
Pricing
Starting price listed
Sameday's pricing page lists Launch starting at $449 per month with 500 minutes, unlimited users and 3 locations, and Scale starting at $789 per month with 1,000 minutes, unlimited users and locations and voice cloning. Enterprise is custom. The page doesn't say how the price changes with the minutes slider and doesn't mention a free trial; its call to action leads to a demo.
As listed on Sameday's website in October 2026. Prices change; check with the company for a current quote.
The AI angle
Sameday says its AI answers inbound calls, including after-hours and overflow calls, and books appointments. The company also says it reschedules jobs, moves customers into earlier openings, and updates the CRM or dispatch system with a log of each interaction.
On outbound work, Sameday says the AI sends texts and places calls for reactivation campaigns, estimate follow-ups, review requests and open-slot filling, and that it scores calls against a playbook so managers can coach staff.
Before you buy
Questions worth putting to Sameday, or any phone, chat & ai receptionists vendor, on a demo call:
- Does a person or an AI answer, and when does it hand off to a human?
- Can it book directly into my scheduling software or only take a message?
- How does it handle emergencies, after-hours calls and callers who are upset?
- Is pricing per minute, per call or a flat plan, and what counts as overage?
General questions from our Phone, chat & AI receptionists buyer’s guide, not claims about Sameday.
Alternatives to consider
Other phone, chat & ai receptionists tools in the directory, ordered by how many of the same audiences they list. This is overlap on stated audience, not a ranking or a judgment of which is better.
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Avoca AI front-office platform for home and field service companies that answers calls, texts and web chats, books jobs, runs follow-up campaigns and scores calls for coaching. -
LeadTruffle Lead-response and booking platform for home service contractors that gathers paid and website leads into one inbox and uses AI to respond, qualify, follow up and text back missed calls. -
Ruby Virtual receptionist and managed live chat service in which live receptionists answer calls and chat with website visitors on a business's behalf, including for roofers, plumbers, HVAC firms and contractors. -
Rosie AI call answering service for small businesses that takes messages, answers questions from your FAQs, filters spam calls and, on higher plans, books appointments and transfers calls.
This page summarises what Sameday says about its own product on its website, checked in October 2026. It is not a review, and listings are editorial: no company pays to appear. Spotted something out of date? Email newsroom@constructionindustry.ai.