Workiz
workiz.com
Field service management software for home service businesses, covering scheduling and dispatch, estimates, invoicing, payments, phone and messaging, and marketing.
Overview
Workiz describes itself as an AI growth engine for home service businesses. The platform covers scheduling and dispatch with a drag-and-drop calendar, good-better-best estimates, invoicing, and payments through Workiz Pay.
Its features page also lists inventory tracking, a client CRM, online booking, service plans, a price book, equipment tracking, multi-location management and a mobile app for technicians.
Communication is built in: calls, emails and texts are centralized in the CRM, and the company lists integrations with QuickBooks Online, Google Calendar, Thumbtack, Yelp and Angi Leads.
Main capabilities
- Drag-and-drop scheduling and dispatch
- Good-better-best estimates
- Payment processing and client portal
- CRM with built-in phone and messaging
- Inventory and equipment tracking
- Lead integrations including Angi and Thumbtack
Who it's for
Workiz names home service trades such as HVAC, plumbing, electrical, locksmith, appliance repair and garage door businesses.
Pricing
Quote on request
Workiz lists three plans, Standard, Pro and Ultimate, with no dollar amounts shown; each says "Request pricing". Its FAQ says Workiz offers a 7-day free trial with no credit card required.
As listed on Workiz's website in October 2026. Prices change; check with the company for a current quote.
The AI angle
Workiz says AI and communication are built in at each step. Its features page lists AI Answering, which answers calls, books or reschedules jobs and answers customer questions; AI Leads Capture, which extracts lead data from emails and other sources; AI Call Insights, which produces summaries and insights from calls; and Smart Messaging, which drafts messages based on a customer's history.
The pricing page groups related tools under "Genius" names. Genius Leads and Genius Scheduling are listed on the Pro and Ultimate plans, while Genius Phone, Genius Answering and Genius Marketing are listed as add-ons. Genius Answering is described as answering calls and messages 24/7 in English, Spanish and French.
Before you buy
Questions worth putting to Workiz, or any field service & dispatch vendor, on a demo call:
- How does scheduling and dispatch work for the size of my crew, and can technicians see their route on a phone?
- Can I send quotes with options and have customers approve and pay online?
- What are the payment processing fees, and can I use my own processor?
- Does it connect to my accounting software?
General questions from our Field service & dispatch buyer’s guide, not claims about Workiz.
Alternatives to consider
Other field service & dispatch tools in the directory, ordered by how many of the same audiences they list. This is overlap on stated audience, not a ranking or a judgment of which is better.
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FieldEdge Field service management software for contractors, covering scheduling, dispatch, quoting, invoicing, payments and a technician mobile app. -
FieldPulse Field service management software for trade and home service businesses, with scheduling, dispatch, work orders, estimates, invoices, payments and a mobile app. -
Jobber Field service management software covering quoting, scheduling, invoicing, payments and client communication for service businesses. -
Service Fusion Field service management software for trade contractors, with scheduling and dispatch, estimates, invoicing, payments, GPS tracking and a technician mobile app.
This page summarises what Workiz says about its own product on its website, checked in October 2026. It is not a review, and listings are editorial: no company pays to appear. Spotted something out of date? Email newsroom@constructionindustry.ai.