ServiceM8
servicem8.com
Job management software for trades and service contractors, with scheduling, dispatch, online booking, quoting, invoicing and field payments on iOS and Android.
Overview
ServiceM8 is job management software for field service businesses. Its site describes managing jobs and staff, scheduling and dispatch, and online booking, with quoting and invoicing done on site and card payments accepted in the field.
Technicians can capture customer signatures, notes and photos, and complete electronic or PDF forms. The company lists syncing with accounting software including Xero, QuickBooks Online and MYOB, plus asset management and a phone feature.
The site has dedicated pages for trades including electricians, plumbers, HVAC technicians, cleaners, locksmiths, pool services, pest control, lawn care and appliance repair.
Main capabilities
- Scheduling, dispatch and online booking
- On-site quoting and invoicing
- Card payments in the field
- Photos, signatures and forms
- Xero, QuickBooks Online and MYOB sync
- iOS and Android apps
Who it's for
ServiceM8 describes its market as trades and service contractors, from solo operators on its free plan to larger teams on paid plans with unlimited users.
Pricing
Free plan + paid tiers
ServiceM8 lists five plans in USD per month: Free ($0, 1 user, 30 jobs), Starter ($29, 50 jobs), Growing ($79, 150 jobs), Premium ($149, 500 jobs) and Premium Plus ($349, 1500+ jobs), with unlimited users on paid plans. The page also mentions a 14-day trial with no card details required.
As listed on ServiceM8's website in October 2026. Prices change; check with the company for a current quote.
The AI angle
ServiceM8 says AI Smart Helper is included in every plan, including Free. According to its pricing page, it can draft client emails and texts, generate quotes and invoices, summarize jobs and help action tasks.
The pricing page also lists a Smart Report Helper, described as an AI reporting assistant that builds reports from a typed request.
Before you buy
Questions worth putting to ServiceM8, or any field service & dispatch vendor, on a demo call:
- How does scheduling and dispatch work for the size of my crew, and can technicians see their route on a phone?
- Can I send quotes with options and have customers approve and pay online?
- What are the payment processing fees, and can I use my own processor?
- Does it connect to my accounting software?
General questions from our Field service & dispatch buyer’s guide, not claims about ServiceM8.
Alternatives to consider
Other field service & dispatch tools in the directory, ordered by how many of the same audiences they list. This is overlap on stated audience, not a ranking or a judgment of which is better.
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FieldEdge Field service management software for contractors, covering scheduling, dispatch, quoting, invoicing, payments and a technician mobile app. -
FieldPulse Field service management software for trade and home service businesses, with scheduling, dispatch, work orders, estimates, invoices, payments and a mobile app. -
Jobber Field service management software covering quoting, scheduling, invoicing, payments and client communication for service businesses. -
Service Fusion Field service management software for trade contractors, with scheduling and dispatch, estimates, invoicing, payments, GPS tracking and a technician mobile app.
This page summarises what ServiceM8 says about its own product on its website, checked in October 2026. It is not a review, and listings are editorial: no company pays to appear. Spotted something out of date? Email newsroom@constructionindustry.ai.