Birdeye
birdeye.com
Platform of AI agents for multi-location brands covering reviews, listings, social, messaging, appointments and customer-experience surveys; home services is one of the industries it lists.
Overview
Birdeye presents a set of AI Coworkers for multi-location brands, running on what it calls BirdAI. The company says they help brands win AI visibility, book appointments and deliver consistent customer experience at each location.
The site splits the product by function: a marketing coworker covering AI search, reviews, listings, social, marketing automation, chatbot and pages; an operations coworker covering front desk, appointments, reminders and waitlist across voice, email and text; and a customer-experience coworker covering surveys, insights, competitors, ticketing and reporting.
Birdeye lists home services among many industries it serves, alongside healthcare, automotive, real estate and others. The pages we reviewed do not describe features specific to home services.
Main capabilities
- Review generation and reviews management
- Listings management
- Social and marketing automation
- Front desk and appointments across voice, email and text
- Surveys, insights and reporting
- Chatbot and web pages
Who it's for
Birdeye says it targets multi-location brands and lists many industries, including home services, healthcare, automotive, real estate, retail and franchises.
Pricing
Quote on request
The pricing page shows no dollar amounts, plan names or free trial. It says pricing is built around outcomes rather than seat counts, with charges tied to the locations where the product is deployed, and offers a pricing request form.
As listed on Birdeye's website in October 2026. Prices change; check with the company for a current quote.
The AI angle
Birdeye describes BirdAI as working in three stages (Consolidate, Reason and Act), with agents that the company says analyze signals across channels. It uses the term multi-agent orchestration for how the coworkers get work done.
Its marketing coworker orchestrates an AI search optimization agent, review generation and listings optimization, according to the company. The operations coworker is described as handling contact across voice, email and text.
Before you buy
Questions worth putting to Birdeye, or any leads, crm & marketing vendor, on a demo call:
- Does it track a lead from first contact through signed contract, and can I see where I lose them?
- Can it send proposals and collect e-signatures?
- How does it capture leads from my website, ads and lead services?
- How does it handle online reviews and requests for them?
General questions from our Leads, CRM & marketing buyer’s guide, not claims about Birdeye.
Alternatives to consider
Other leads, crm & marketing tools in the directory, ordered by how many of the same audiences they list. This is overlap on stated audience, not a ranking or a judgment of which is better.
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CompanyCam Photo and video documentation app for contractors and trade businesses, with galleries, annotations, reports, on-site payment requests and a Marketing Suite that turns project photos into marketing content. -
Hatch AI communications platform for the trades that answers and qualifies customer calls, texts and emails for home-service and home-improvement businesses and books appointments. -
AccuLynx Roofing management platform covering sales and CRM, production, finance and operations for residential insurance restoration and retail roofing companies. -
JobNimbus CRM and business management platform for contractors, primarily roofers, covering leads, sales, job management, communications, billing and reporting.
This page summarises what Birdeye says about its own product on its website, checked in October 2026. It is not a review, and listings are editorial: no company pays to appear. Spotted something out of date? Email newsroom@constructionindustry.ai.