Analysis 62% of Commercial Contractors Have Tried AI. Among Those Using It, 15% Can Show Clear ROI. ServiceTitan's 2026 Commercial State of the Trades, published 24 September, reports a July survey of 1,020 commercial contractors, primarily in mechanical, electrical and plumbing. Its AI findings describe a sector past the question of whether to try and stuck on the question of what it returned — and the cash-flow numbers underneath them explain why that question is being asked now. Hugo Pegley · Sep 24, 2026
